I noticed something had changed on the TransUnion website about freezing credit this morning when I was giving links to family so they could freeze theirs.

I froze my credit the day after news about the Equifax breach broke, and it looks like TransUnion has since changed their site to push people away from freezing their credit in favor for their own product called TrueIdentity (like what Equifax was doing with their TrustedID Premier.)

The FTC website links to this page for freezing your credit with TransUnion.

This is what the website looked before the changes were made on 9/11. The instructions on placing a credit freeze were clear and there was no mention of their own TrueIdentity product.

If you want to place a credit freeze with TransUnion now:
•You have to get through a page of info about credit and fraud, and then the action it tells you to take is to “Lock your credit information by enrolling in TrueIdentity.” The option to freeze your credit is under “About credit freeze”, deliberately passive in their use of language
•The link for the credit freeze is also a passive “click here” compared with “by enrolling in TrueIdentity” language used for the link to their own product.
•Clicking the link to learn more about credit freeze brings you to yet another page that tries to convince you to enroll in their product over placing a credit freeze
•After searching through their page of BS, you finally get to the link to freeze your credit.

This is such a blatant attempt by TransUnion to take advantage of the Equifax breach for their own financial gain. Hence posting the link here again to go and get your credit frozen rather than to purchase a stupid expensive product from another worthless agency.

They also have a number TransUnion Freeze hotline 888-909-8872 but it is not working for last 3 days properly.

Originally Published – http://www.moneyroller.net/blogs/transunion-credit-freeze/

The guy next door
Dee is a technologist and a personal finance hobbyist. With over 15 years of experience in the financial domain, Dee started following the philosophy of FIRE since 2016 and is on track to reach the goal of FIRE in 10 years. He wants to teach you on how to achieve Financial Independence within a decade. All content on this site is an opinion and is for information purposes only.  It is not intended to be investment or tax advice.  Seek a duly licensed professional for investment and tax-related advice

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